Terms of Use
Terms governing the use of Apollo Advisors° services and website.
Contents
On this page
Last updated
12 August 2026
Definitions and operator details
These Terms of Use are between you and Apollo Advisors (ABN ABN 34 346 108 139), trading as Apollo Advisors°, with an operating address at International Tower 3, Level 17, 300 Barangaroo Ave, Barangaroo NSW 2000, Australia, and support contact growth@apolloadvisor.com.
For the purpose of these Terms:
- "Apollo" (also "we", "our", "us") means the operator and services on this site.
- "Customer" means any person or business using account-based, paid, workshop, course, or advisory services.
- "User" means a person who accesses a public or free page.
- "Account" means a registered customer relationship with workspace context, access controls, and billing profile.
- "Authorised user" means a person authorised by the organisation to use the Account and Materials.
- "Services" includes the website, subscription plans, learn/workshop/cohort surfaces, paid products, and any advisory engagement documented in a confirmed agreement.
- "Content" includes uploads, notes, feedback, messages, prompts, and other user-supplied information.
- "AI features" means any function that uses AI or model-generated outputs.
- "Order" means a signed order document, proposal, statement of work, checkout confirmation, or equivalent written confirmation.
Scope and contract formation
The following scope is intended to be clear about when these Terms create a commercial contract, and when they are baseline usage terms.
Public website and free content
Browsing or reading non-restricted public content is covered by these Terms for baseline use. It does not by itself create a paid services contract.
You remain bound by the conduct standards and copyright/usage limits below when using public pages.
Account and workspace use
When you create/sign in to an account, you accept these Terms for all Account and workspace activity, including course access, learning state, and related support surfaces.
If you use the Account on behalf of a business, you confirm you have authority to do so and to appoint/manage users.
Paid services, subscriptions, courses and workshops
A paid contract is formed when a valid order is placed and paid, or when the relevant written commercial document is accepted.
Where fees and commercial terms are shown in checkout, that information forms part of the agreement at the time you confirm payment.
Advisory and custom work
For advisory engagements, these Terms apply except where a signed proposal, SOW, or engagement letter sets stricter or additional terms.
If the later document is specific and inconsistent, that document controls for that engagement.
Acceptance mechanics
For public pages, continuing to use the website after notice constitutes baseline acceptance of these terms.
For paid services, acceptance requires a checkout action, payment confirmation, or signed commercial agreement in accordance with the relevant flow.
You are responsible for ensuring someone with signing authority is the one completing the commercial acceptance step.
Order of precedence between documents
If you signed an order, proposal, statement of work, or other commercial document, it applies to that commercial relationship in priority over these Terms where there is a direct conflict.
This Terms document governs where there is no specific written commercial override.
The Privacy Policy and any separate Data Processing Agreement (where provided) operate alongside these Terms on matters they specifically govern.
Organisational accounts and users
If your Account is for an organisation, you should treat account management as part of your internal governance process.
You are responsible for who can access the Account and for enforcing internal usage boundaries.
Organisations remain responsible for compliance of employees, directors, contractors, and invited users who use the Account.
- Keep login credentials and MFA details confidential.
- Report suspicious sign-ins or account compromise promptly.
- Do not increase access privileges beyond business need.
- Do not use another person’s account to bypass limits or permissions.
- Ensure invited users and roles match the authorised-use arrangements for your organisation.
Permitted use and prohibited conduct
You must use the Services lawfully and in good faith.
You may not use services to cause harm, disrupt service operation, or conduct unauthorised testing.
- No scraping, high-volume automation abuse, unauthorised testing, or bypass of intended access controls.
- No credential sharing beyond permitted users and no attempts to extract non-public content, prompts, or system internals.
- No high-risk, unlawful, or sensitive use cases without proper legal basis and explicit written instruction.
- No malicious uploads, malware, or unlawful, defamatory, infringing, deceptive, or confidential unauthorised content.
- No cyber abuse, brute-force attacks, rate-limit abuse, or attempts to reverse engineer the platform beyond lawful and permissible review rights.
Customer content, ownership and licences
You keep ownership of your existing business content, data, and intellectual property that you provide.
You grant Apollo a limited, revocable licence to host, process, transmit, secure, back up, and deliver your content for the purposes of providing the Service.
You represent that you have all required permissions and consents for Customer Content you submit.
- You are responsible for rights and permissions for third-party material included in your content.
- Apollo may use anonymous service and quality data for support and product-improvement purposes.
- Feedback and suggestions are handled as follows: Apollo may use non-confidential feedback to improve service quality and user experience.
Feedback and ideas
You can submit feedback privately or publicly where enabled.
Any feedback submitted in good faith may be used by Apollo internally for service and quality improvements.
Submitting feedback does not transfer ownership of your confidential information or trade secrets.
Feedback does not grant Apollo ownership of your underlying business ideas or strategies.
Intellectual property
Apollo retains ownership of software, platform code, templates, branding, educational framework materials, and service design unless separately sold or licenced.
You receive only the right to use the Services and materials for lawful internal purposes.
- You may not reverse engineer core platform functions, remove notices, or reproduce and republish proprietary content without permission, except where law allows.
- You may not extract, reproduce, or redistribute commercial materials outside your permitted usage scope.
No regulated professional advice
Public educational materials and AI-assisted outputs are not legal, accounting, financial, tax, employment, or other regulated professional advice.
Specific advisory services are only binding where separately agreed in a signed advisory document.
AI features
Certain features may use AI and third-party model services to produce summaries, recommendations, or text outputs.
AI outputs are probabilistic assistance and must be reviewed before material decisions.
You are responsible for all decisions made based on AI outputs.
- Do not upload or input highly sensitive or confidential third-party information to AI features unless your applicable service terms say it is permitted.
- Do not attempt to use AI features for unlawful, high-risk, or regulated decision-making without proper review and independent oversight.
- You should assume outputs can be non-unique, incomplete, and context-limited.
Inputs and outputs
You represent that you have permission to submit what you upload, include, or reference in AI features.
The output can be used internally to support your workflow; it is not guaranteed to be complete or error-free.
No transfer of ownership of your underlying data is implied beyond the service licence above.
Provider terms
Where AI uses a third-party model provider, that provider’s policies may apply to your use of their model services.
Linking to YouTube or other external media tools remains subject to those providers’ terms.
Pricing, GST and billing
All listed prices are in AUD unless the currency is stated differently at the point of purchase.
GST and taxes may apply as required by law and are shown or charged in accordance with applicable tax rules.
You must maintain valid payment details for active subscriptions.
- One-off purchases and subscriptions may include different pricing components and entitlements.
- Subscription plans generally auto-renew according to the selected term unless cancelled before renewal.
- A 7-day grace window may apply where subscription payment status becomes past-due.
- You can manage payment instruments and billing from the customer portal where enabled.
Cancellation, renewal, and trial terms
You can cancel subscriptions in the billing controls before the next charge date unless a commercial offer states otherwise.
Renewals continue on existing pricing and billing terms unless a material change is communicated in accordance with this document and your commercial order terms.
If a trial or intro period is offered, its conditions are shown at the start of that offer.
Refunds and service remedies
Unless the order document says otherwise, and except where non-excludable law says otherwise, paid amounts are generally for the service term as purchased.
For business customers, statutory rights under the Australian Consumer Law and other laws that cannot be excluded still apply.
If Apollo cancels a paid event or course and cannot provide a suitable substitute, Apollo will provide a fair remedy based on remaining rights in that commercial arrangement.
- Customer change-of-mind requests are handled according to any specific plan or statement terms.
- For eligible failures or defects in service delivery, Apollo may provide remedy, credit, or refund as reasonably required.
- For unused prepaid entitlements, applicable commercial terms and law will determine treatment on early termination.
Availability and continuity
Apollo seeks reliable operation, but does not guarantee uninterrupted, error-free, virus-free or loss-free service.
Planned maintenance and legal or security actions may temporarily affect service access.
- Emergency incidents may require immediate action without advanced notice.
- Non-material updates may apply quickly as needed to maintain the platform.
- Material commercial changes with cost or feature impact are communicated before effective date where practical.
Third-party integrations and links
Services may use third-party providers for payment, hosting, authentication, analytics, media, booking, or communications.
You authorise Apollo to process and transmit required information to enable the integration you use.
- You remain bound by any third-party terms applicable to the feature or integration.
- Apollo is not generally responsible for a third-party’s independent acts or omissions, except where required by law or a direct commercial agreement.
- Links to third-party sites are conveniences, not transfers of this contract to that provider.
Suspension and termination
Apollo may suspend access immediately for urgent legal, security, fraud, or abuse reasons.
For non-urgent breaches, Apollo may provide a reasonable notice and cure period where practical.
Either party may end subscriptions on a commercial basis according to the governing order or subscription terms; termination rights in statutory law remain unaffected.
- If you terminate, accrued charges for services already rendered remain due.
- During and after termination, confidentiality and records clauses that survive termination continue in force.
- After termination, you may request access or export via the support/contact workflow where self-service export is not enabled.
Performance, warranties and disclaimers
To the maximum extent allowed by law, Apollo does not make additional warranties beyond what is expressly written in a binding commercial document.
Any non-excludable statutory rights or warranties remain enforceable.
Limitation of liability
To the maximum extent permitted, Apollo’s liability for damages is limited and may be reduced to direct losses.
Apollo is not liable for indirect, incidental, special, or consequential losses where such limitations are enforceable by law.
Any remaining liability is subject to lawful caps and the strongest applicable non-excludable protections.
Nothing in these Terms removes rights that cannot be lawfully excluded under Australian law.
Indemnity
You indemnify Apollo for claims or losses caused by your breach, unlawful use, or infringement of another person’s rights through your Content.
This indemnity is limited to losses causally linked to your breach and does not remove rights that law reserves for Apollo.
Confidentiality, security and privacy references
Confidential information exchanged under an engagement or account context remains protected and must not be disclosed except as needed to perform the service or as required by law.
Privacy handling is described in the Privacy Policy and, where signed, a separate data-processing arrangement.
If your implementation requires stronger data-processing terms, those terms must be captured in a signed written commercial document.
Notices and dispute process
For disputes or complaints, send a written notice to growth@apolloadvisor.com with clear service and account details.
If feasible, escalate in writing and allow a good-faith response period before legal action.
Neither party excludes urgent injunctive or statutory relief where required by law.
Governing law and venue
These Terms are governed by the laws of New South Wales and, to the extent applicable, the laws of the Commonwealth of Australia.
The parties consent to the non-exclusive jurisdiction of the courts of New South Wales and other competent Australian courts as permitted by law.
General terms
These Terms are the full relationship terms for service use unless a separate written commercial agreement states otherwise.
A written notice to cancel assignment, merge, transfer, or subcontract obligations may be required by law or operational needs.
- You may not assign rights or delegate obligations without written agreement, except where your legal successor steps into the agreement by law.
- If any provision is illegal or unenforceable, the rest stays in force.
- Failure to enforce one right is not a waiver of future rights.
Changes to these Terms
We may make non-material updates from time to time for clarity and compliance.
Material changes to paid commercial terms will be communicated with reasonable advance notice and are stated to apply from the next renewal or agreed effective date.
If a material change is unacceptable to you and you hold an active subscription, you may terminate on a commercially lawful basis before the change takes effect.
Lawful statutory rights and non-waivable protections are unaffected.
Contact
If you have questions about these Terms of Use, please contact Apollo Advisors at growth@apolloadvisor.com.
Use your organisation name and account context so we can resolve issues quickly.