OpenAI’s Head of ChatGPT: We’re entering a new era of AI (again) | Tibo Sottiaux

4 October 2026Product

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Listen now (37 mins) | Tibo Sottiaux on why Dots is OpenAI’s biggest bet, why agents will dominate internet traffic, and what builders are still getting wrong

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What a founder can learn

Founder takeaway

Prepare for a shift from human-led browsing to agent-mediated internet use. Rather than adding AI superficially, identify where an agent could complete an entire customer workflow and what would make your product discoverable, trustworthy, and usable by that agent.

Why it matters

If agents become a major source of internet traffic, product interfaces, distribution channels, and competitive advantages may change. Founders who test this behavior early can learn where to invest without committing the company to an unproven forecast.

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Put it to work

Choose one core customer journey and ask: If an AI agent handled this from intent to outcome, which steps would disappear, which capabilities would become essential, and what small experiment could we run this month?